Payments, Refunds & Cancelations

How do I pay for online classes?

Payment is handled through Paypal. You select your chosen subscription option and then enter your information into our safe and secure server.  Some subscriptions are also available through SuhailaStore.com; subscriptions ordered through the store will be fulfilled manually and may take up to 2 business days to fulfill.

Are there refunds?

If you are curious but not quite sure yet about subscribing to the program, you are welcome to watch the demos and join for a free 3-day trial. Once you sign up, there are no refunds.

Can I cancel my subscription?

Subscriptions cannot be cancelled at any time. If a student has an extenuating circumstance (i.e. medical emergency) making them incapable of exercise they may petition for an extension period of no more than 3 months with a submitted doctor’s note. Suhaila will approve this on an individual basis; there is no guarantee of extension. If an extension is granted then the subscription will be postponed and restarted in a period not to extend three months. No subscriptions can be extended any longer than 3 months, and no more than one extension may be applied to a specific subscription.

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